Questions? We've got answers.

MyDailyCheck calls or texts your loved one once a day at a time you choose. They confirm they're okay with a single button press or text reply. If they don't respond, we alert you and everyone on their contact list. It's a simple daily safety net.

We try again. If the first call goes unanswered, we retry — sometimes switching from call to text or vice versa. If we still can't reach them after your configured retry window, we alert everyone on their contact tree simultaneously.

It's an automated call with a friendly, natural voice. It uses their name: "Hi Margaret, this is your MyDailyCheck wellness check." It's brief — about 10 seconds. Most people get used to it quickly and even look forward to it.

For a call: answer and press 1 (okay) or 2 (need help). For a text: reply "OK" or "HELP." That's literally it.

Yes! You choose the method — call, text, or both. Many people prefer text because they can reply when it's convenient rather than answering a ringing phone.

Absolutely. MyDailyCheck works with any phone that can receive a call — including landlines and flip phones. No smartphone needed. No app needed. No internet needed.

No. The core check-in works entirely through phone calls and text messages. There's nothing to download, install, or learn.

For people who have trouble with phone calls, text message check-ins are a great option. They can reply at their own pace. We also plan to offer a physical button device in the future for people who prefer something even simpler.

If your loved one presses 2 (need help) or replies HELP, we immediately alert everyone on their contact tree. If nobody can reach them and confirm they're safe, escalation can go all the way to emergency services, depending on the settings you configure.

MyDailyCheck is not a replacement for 911 or emergency services. For our paid plans, escalation settings can include prompts to contact local emergency services when all other contacts have been exhausted. We always recommend calling 911 directly in a known emergency.

They can text "OUT" or press a snooze option to skip that day's check-in. You can also set up vacation mode to pause checks for a few days. And if they regularly miss Tuesday mornings because of church, the system can learn that pattern over time.

Cell phones and landlines typically continue working during power outages. If we truly can't reach them by any method, the missed check-in triggers your contact tree — which is exactly what should happen in that scenario.

No — and that's by design. The very first call to your loved one explains what MyDailyCheck is and asks for their explicit consent. They must agree before any daily check-ins begin. This builds trust and ensures they're a willing participant, not a surveillance target.

We collect the minimum needed: name, phone number, address (for emergency dispatch), and check-in responses (answered/missed). We don't record calls, read texts, track location, or monitor phone usage. We know THAT they answered — not WHAT they said or did.

Yes. Anytime. They can reply STOP to any text message, or tell their family member to pause or cancel the service. They're always in control.

About 3 minutes. You enter your loved one's name and phone number, choose a check-in time and method, add your emergency contacts, and you're done. Their first check-in starts the next day.

Yes. Add as many loved ones as you need. Each one has their own schedule, contact tree, and care settings.

Yes. You can invite other family members to share access. Everyone sees the same status and gets the same alerts (or they can customize their notification preferences).

You can change it anytime from your dashboard. Changes take effect the next day.

Yes. No credit card required. You get a daily check-in call or text and one emergency contact. It's enough to protect someone right now.

Yes. No contracts, no cancellation fees, no guilt trips.