How It Works — MyDailyCheck

Simple enough for anyone. Smart enough to save lives.

Here's exactly what happens when you set up MyDailyCheck — for yourself, or for someone you love.

Setting up takes 3 minutes

1

Add the person being checked on

Enter their name and phone number (or your own, if you're setting this up for yourself). We'll call or text to introduce the service and ask for consent before anything starts.

2

Choose the check-in

Pick the method (call or text), the time (8am, 6pm, whatever suits), and the days. Set the care level — high-risk, or just a quiet safety net.

3

Build your contact tree

Add yourself, siblings, neighbours, caregivers: anyone who should be alerted if something's wrong. We ask each person to agree before they get any alerts, and each one chooses how they want to be notified.

Setting this up for yourself? How it works for seniors →

Setting this up for a parent or partner? More for families →

Good to know before you start

The questions people ask us most when they sit down to set this up.

Nobody gets calls or texts until they say yes

When you add someone to your Care Circle, we text them to ask if they agree. Calls and texts start after they reply YES. Email alerts need a separate email confirmation. So you don’t need to ask them first. Add the people you have in mind, and we’ll do the asking.

No email or app needed to check in

Your check-in is a normal phone call or text. Answer and press 1, or reply OK. You don’t need email or an app to answer your check-in. Whoever sets up and manages the account needs an email address.

Start small

You don’t need everyone sorted on day one. Start with one person you trust and add more whenever you like. Just remember: until someone has said yes, a missed check-in can’t be passed on to them.

Know which number is ours

Check-in calls and texts come from 226-406-8446. Save it in your phone as “MyDailyCheck”. To talk to a person, call our support line at 519-914-0434.

More answers in our help centre.

The daily check-in

Here's what the morning looks like on the receiving end.

The Call

8:00 AM — Phone rings

"Hi Margaret, this is your MyDailyCheck wellness check. Press 1 if you're doing okay today. Press 2 if you're not feeling great, or press 3 if you need help."

Margaret presses 1

Dashboard → Safe

The Text

8:00 AM — Text arrives

"Good morning Margaret! This is your daily MyDailyCheck. Reply OK if you're doing well, or HELP if you need assistance."

Margaret replies "OK"

Dashboard → Safe

What happens if they don't answer

This is where MyDailyCheck earns its keep. Smart escalation means nobody falls through the cracks.

  1. 8:00 AM

    Check-in call placed. No answer.

  2. 8:15 AM

    Retry #1 — this time via text message.

  3. 8:30 AM

    Still no response. Nudge notification sent.

  4. 8:45 AM

    ALERT: All contacts notified. "We couldn't reach Margaret. Can someone check on her?"

  5. 9:00 AM

    David (son) replies: "On my way."

  6. 9:20 AM

    David confirms: "She's fine, was gardening out back." Alert cleared.

You control the timing. High-risk schedules can escalate in 15 minutes. For a light safety net, you might set a 2-hour window. You decide what's right.

The Care Circle decides the order

You choose who gets called first when there's no answer. Often it's a neighbour — they're right there. Family comes next. Your people decide what happens after that — MyDailyCheck never calls 911 for you.

The point isn't to escalate fast. It's to escalate to the right person.

  1. The person checking in

    No response after retry

  2. Neighbour next door

    Tried first — they're right there

  3. Family Care Circle

    Adult children, siblings — all notified

We don't call 911 unless you ask us to. Most of the time, a neighbour or family member is the right answer.

No wearable required

The thing seniors will actually use is the phone they already have.

Medical Alert Pendant

The old way

  • Must wear it 24/7
  • 90% of seniors don't
  • Stigma — "I'm not old"
  • $30-50/month + equipment
  • Only works if they press it

MyDailyCheck

A daily phone call

  • Uses the phone they already have
  • Nothing to wear, charge, or remember
  • It's just a phone call
  • Starts free
  • We reach out to them

Works on any phone

No smartphone required. MyDailyCheck works with any phone that can receive a call or a text — including landlines.

Landline

The one on the wall

Flip phone

Still going strong

Smartphone

If they have one

One simple daily check-in

Common questions about how it works

How long is each call?

Usually ten to fifteen seconds. Press 1, hang up. That's the whole thing.

What if they're in the shower or out for a walk?

MyDailyCheck retries automatically. Then switches to text. The contact tree only gets pulled in if there's still no response — not on the first miss.

Can I see what happened each day?

Yes — every call, response, and alert is logged in your dashboard. Skim it in the morning over coffee.

What about the rest of my questions?

See the full FAQ →

Ready to set it up? It takes 3 minutes.

The first check-in call goes out tomorrow morning.