Your consent matters. Always.

Nobody receives a MyDailyCheck call without agreeing to it first. Here's exactly how consent works.

How consent works

When someone sets up MyDailyCheck for a loved one, we don't just start calling. First, we reach out to the loved one — by call or text — and explain exactly what MyDailyCheck is, who set it up for them, and what to expect. They must explicitly confirm (press 1 on a call, or reply YES to a text) before any daily check-ins begin.

If they decline, we respect that immediately and let the family member know. No pressure, no follow-ups, no exceptions.

Opting out

You can stop receiving MyDailyCheck calls or texts at any time:

•Reply STOP to any text message
•Tell your family member to pause or cancel from their dashboard
•Contact us directly at [email protected]

If you opt out, we stop all contact immediately. No questions asked.

What we do and don't do

We DO

Call or text at the time you or your family chose
Ask for a simple confirmation (press 1 or reply OK)
Alert your emergency contacts if we can't reach you
Respect STOP requests immediately

We DON'T

Record phone calls
Read or store text message content
Share your phone number with anyone
Contact you for marketing or sales
Continue calling after you opt out

CRTC compliance

MyDailyCheck is designed to comply with all applicable Canadian telecommunications regulations, including the Canadian Radio-television and Telecommunications Commission (CRTC) rules governing automated calls and text messages, as well as Canada's Anti-Spam Legislation (CASL).

We only contact individuals who have provided explicit, verifiable consent. All communications include a clear opt-out mechanism. We maintain records of consent for compliance purposes.

Questions about consent or opt-out? [email protected]