Home phone or cell? Using MyDailyCheck with two phones

Many people we talk to have two phones: a home phone (landline) and a cell phone, with different numbers. It is a fair question which one MyDailyCheck should call.

Right now, pick one number

Each person has one check-in number today. Calling both phones isn't something we offer yet. So the goal is to pick the phone you're most likely to hear and answer at your check-in time.

Choose your home phone if:

• You are usually home at your check-in time.
• You have a cordless handset you carry around, or handsets on more than one floor.
• You don't always keep your cell phone charged or nearby.

Choose your cell phone if:

• It is usually in your pocket or within reach.
• You would like the option of a text instead of a call. You can reply whenever you see it.
• You are sometimes out at your check-in time.

Making it work around the house

• Keep the handset with you around your check-in time, especially if it lives in another room or on another floor.
• Turn the ringer up on any phone that is easy to miss.
• Save our number so you know it is us, and so call blockers let us through. See save our number in your phone.
• Watch the voicemail. If your voicemail picks up first, that counts as no answer, and we'll try again.

Changing your check-in number

You can change the number from your settings in the app. When you do, we send a fresh request to the new number asking you to agree, just like the first time. Reply YES (or press 1 if we call). Check-ins go to the new number once you agree.

Switching between a home phone and a cell phone? Call our support line at 519-914-0434 as well, so we can update your phone type and make sure texts are turned on or off to match.